Participant recruitment? We got you covered.

Participant recruitment is the bottleneck for most studies. We take it off your plate — sourcing, screening, scheduling and incentives. We recruit participants for any method, online or on location, in any European country.

Panel of 100,000+ European participants, B2B and B2C
Facilitated 1000+ recruitments for UX and user research studies
Rates from €3 for surveys and from €45 for UX tests and interviews

Calculate your price Check prices

Participant recruitment across Europe

Our own panel holds 100,000+ participants, with access to 5M+ more through our local partner network.

Any method, online or on-site

Surveys, user tests, interviews, focus groups, in-home visits and more. On-site or remotely, we got you covered.

Trusted by corporates and governments

From global enterprises to public institutions, teams rely on us to recruit the right participants.

What is included in our recruitment service?

Feasibility check

Share your criteria to receive a quote and feasibility indication.

Screener setup

Our experts build the recruitment screener for you.

Participant screening

Every application is screened to ensure a match with your criteria.

Scheduling and reminders

Calendar invites and reminders for every session.

Live progress tracking

Follow the recruitment in real time and see exactly where you stand.

Platform access

Recordings, transcripts and analysis — during and after your study.

Incentives handled

Respondent incentives paid out within 2 working days.

No charge for no-shows

If a respondent doesn't turn up, we don't invoice that session.

Examples from recent recruitment projects

Don't see your audience here? Request a quote and feasibility check and you'll know within one working day whether it's possible.

IT decision-makers, 200+ FTE

B2B audience

Participants: 25, spread over 3 profiles
Methods: Interviews, UX-tests and post-test survey
Turnaround time: 15 working days

Life insurance policy customers

Consumer profiles

Participants: 1200
Methods: Online survey, card sort, tree test
Turnaround time: 8 working days

Teenagers and parents of young children

Tech sector

Participants: 110, spread over 8 European countries
Methods: Focus groups, interviews, surveys
Turnaround time: 20 working days

Fast communication and high-quality participants

★★★★★

“We work with User Sense for international usability tests and recruiting participants for our own UX lab. Communication is fast and effective, and the quality of participants is high.”

Loef Kleijnmeijer • CRO Lead • Valantic

How it works

Here's how it works, from the moment you reach out to the day your sessions wrap up.

1 - Share your criteria and get a quote

Tell us who you're looking for. You'll get a quote and honest feasibility assessment, usually within one business day.

2 - We recruit your participants

We invite and manually screen people from our panel — a real person checks every application, and you follow along live.

3 - We schedule and handle payouts

We plan sessions, send reminders to limit no-shows, and pay participants within two working days.

Can we recruit the right participants for your study?

Tell us who you're looking for and one of our recruitment specialists will personally assess whether we can reach them. Within one business day you'll get an honest answer together with an indication of the timeline and cost.

Request feasibility check

Frequently asked questions

Below you'll find answers to the questions we hear most. Don't see yours? Contact us directly — you'll hear back within one business day.

We manually screen every participant against your criteria before they're approved, so you only meet people who match. For unmoderated sessions we review all recordings, and for moderated sessions or interviews you can flag any issue within 24 hours and we'll arrange a replacement at no charge. We also check for duplicate sign-ups and inconsistent answers to keep the sample clean.

Most recruitment projects take 5 to 10 working days, depending on how specific your criteria are. Broad consumer audiences are usually filled faster, while niche B2B or hard-to-reach profiles take a little longer. You'll receive a realistic timeline together with your quote.

We recruit participants for all common research methods — in-home visits, unmoderated user tests, moderated user tests, in-depth interviews, focus groups, diary studies, card sorting, tree tests, preference tests, online surveys and more. Whether your study runs online or on location, we recruit the right participants for it.

Participant recruitment works with fixed rates per participant, based on your recruitment criteria, study method, session length and incentive level.

As a rough indication: for quantitative studies with more than 100 participants, costs are often between €3 and €6 per participant. For online qualitative studies, costs typically range from €10 to €20 per participant when no recordings are made. When the study takes place on location or recordings are made, costs are usually between €45 and €150 per participant.

Calculate a price indication and you'll then receive a tailored quote based on your specific criteria. Bulk recruitment qualifies for volume discounts.

We recruit almost any B2C audience and most B2B profiles, from broad consumer groups to hard-to-reach decision-makers. For very specific or niche audiences, we run a feasibility check upfront so you know whether recruitment is realistic before you commit. Not sure about yours? Request a feasibility check and you'll know within one business day.

If a participant doesn't show up, we don't charge you for that session. If someone turns out not to match your criteria or the quality falls short, let us know within 24 hours and we'll sort it out — with a replacement or a correction. To keep your study on track, we also recommend scheduling one backup participant for every five you need.

Knowledge base

Sharing our knowledge and expertise is at the very core of what we do.

UX Research