List

Yes. Companies and organisations genuinely pay for honest feedback to improve their products and services. At User Sense you never pay anything to take part, and you're paid by bank transfer for every survey you complete.

Do I need any experience to fill out surveys?

FAQ - Paid Surveys

No experience is needed. If you have a device, an internet connection and an honest opinion, you can start filling out surveys. All we ask is that you answer thoughtfully and truthfully.

How often will I receive paid surveys?

FAQ - Paid Surveys

This depends on your profile and the studies available at any given moment. The more complete your profile is, the better we can match you with surveys you qualify for. Keep in mind that surveys are a way to earn a little extra now and then, not a steady stream of daily work.

How long does a paid survey take?

FAQ - Paid Surveys

Most surveys take between 5 and 20 minutes to complete, depending on the topic and the number of questions. The estimated time is always shown before you start, so you know exactly what to expect.

Setting up redirects for your test

Customer instructions

Learn how to set up redirects between User Sense and external tools like Lyssna and Maze, so sessions are correctly linked to participants.

Can you arrange simultaneous interpreters and/or translations?

FAQ - Qualitative recruitment

Yes. For research in a language you don't speak, we can arrange simultaneous interpreters on request so you can follow the session live. We also provide AI-generated transcripts in the local language plus a translation into English or Dutch. Useful for multi-country projects where you want to compare insights across markets.

Who arranges the location and the facilities for on-site studies?

FAQ - Qualitative recruitment

For on-location research, our local partner provides the room, observation room, recording equipment and catering. We coordinate the alignment with you. If you'd rather provide a location yourself — at your office, for example — that works too.