List

Customer instructions

Whitelisting User Sense

Technical issues on mobile devices

Technical issues on desktop

Setting up redirects for your test

Reserve participants, floaters and drop-outs

Participant is too late or does not show up

Account

What happens to my personal data?

Request new verification link

Request a new password

Register as a tester using company details

Create an account

Activate your account

Tester instructions

Session without interviewer

Session with interviewer

Download software or mobile app

Settings for Mac-computers

Camera or microphone not working

Earnings and payouts

When will I receive my payout?

Social welfare payments

Information needed for payouts

How much can I earn?

Declaration to tax office

Sign up for paid studies

I signed up as tester. What's next?

How to complete the qualification test

How do I participate in paid studies?

How do I increase my chances of participating?

Self-recruited testers

Use a unique participation link

Scheduling sessions without recordings (own testers)

Scheduling sessions with recordings (own testers)

Create accounts for your own testers

76 entries | Support

Can I sign up as a freelancer or business?

Yes, we welcome all types of testers. These include freelancers and businesses.

Will my earnings be reported to the tax authorities?

We report all tester payments to the Dutch tax authorities.

Is there a minimum number of surveys or tests that I am required to do?

No, you can sign up as a tester without any strings attached.

How much can I earn on a monthly basis?

FAQ - Paid Surveys | FAQ - Tester

The amount you can earn depends on the amount of sessions you do.

How and when do I get paid?

You get paid within two business days after completing a session.

Do I have to pay to sign up as a tester?

FAQ - Paid Surveys | FAQ - Tester

Can I sign up as a tester if I live outside of Europe?

FAQ - Paid Surveys | FAQ - Tester

Residents of Europe and the United States can sign up as a tester. Unfortunately, our platform is not open to testers residing in other countries.

Will my data be sold to third parties?

FAQ - Paid Surveys | FAQ - Tester

No. Under no circumstances will your data be resold to third parties. Your data will remain within our platform. In addition to this, you can delete your account at any time.

Can agencies make use of the platform?

Yes, please reach out to us to create an agency account.

Is it possible to buy credits in bulk and avail of a discount?

Yes, we have multiple bulk packages available in which a discount is included.

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